Terms of service
Terms and Conditions
1. Scope of Application
These terms and conditions (T&Cs) apply to all orders placed through our online shop at ogiandwesley.com. By placing an order, you agree to be bound by these T&Cs.
2. Contract Formation
The contract of sale is concluded when we accept your order by sending a confirmation email.
3. Prices and Payment
- All prices are listed in EUR and are final (no VAT is charged due to the forfettario tax system in Italy).
- Payment methods: [list available payment methods, e.g., credit card, PayPal, etc.].
4. Shipping and Delivery
- Shipping costs are €5.99 for orders under €50 and €3.99 for orders over €50.
- Estimated delivery time: 5-9 business days.
- We are not liable for delays caused by carriers or customs clearance.
5. Returns and Refunds
- You have the right to withdraw from the contract within 14 days of receiving the goods, without giving any reason.
- To initiate a return, contact us at info@manuelschneider.com . The cost of return shipping is the responsibility of the customer.
- Refunds will be processed within 14 business days after the returned goods are received and inspected.
6. Custom Orders
Custom-made or personalized items are excluded from the right of withdrawal unless defective or damaged.
7. Warranty and Liability
- Products come with a warranty against manufacturing defects in accordance with Italian consumer protection laws.
- We are not responsible for damages resulting from improper use of our products.
8. Governing Law
These T&Cs are governed by the laws of Italy. Any disputes will be resolved in the courts of [your city/region].
9. Customer Support
For questions or support, please contact us at:
Email: info@manuelschneider.com
Phone: +39 340 7085945
10. Changes to Terms and Conditions
We reserve the right to update these T&Cs at any time. Changes will be effective upon posting on this website.